For the most part, I have always found that Cuisinart makes really dependable products, that last a long time, and add efficiency to your daily kitchen routine. Cuisinart is a name that is borderline synonymous with food processors, which is why I’ve owned about many of their products in my lifetime. However, I must admit, that in all honesty, the Pro Custom eleven cup is not my favorite product they’ve released. There are some upsides to it, and there are some jobs it does well, but admittedly there are some notable downsides to this machine as well. As long as we’re being honest, and giving reviews that are genuine, I feel the need to tell you both of those things up front. For the price range, it’s certainly not the worst processor you can buy, but this unit can be beat pretty easily by another Cuisinart model or a similar level food processor from a different brand. It’s not necessarily a bad option, again, depending on your needs, but you should know what you’re getting into. I still have my Pro Custom 11 Cup, but I don’t use it as often as I’d like.
This is one of my biggest complaints with this unit and it seems to be shared by most of the internet folks as well. Essentially, this unit is advertised as having an eleven cup bowl, and having had multiple food processors in my day, I have to say it seems like a bit of an exaggeration. There’s really no way you could actually process eleven cups of food with this machine without it overflowing. Especially if you’re cooking with liquid. It can really only hold about four cups of liquid with the machine fully on, or the liquid rides way up the sides of the bowl and you’ll have an overflow on your hands, that is no fun to clean up. Now those things said, if you don’t need the full eleven cups and don’t see yourself processing many liquids in the future, you’re not going to have much problems with the bowl. I put mine through heavy use and it’s sustained some scratches in the bowl material, but outside of that it’s basically fine.
The feeding tube is described as extra large, and it basically is. It takes up a good third or quarter of the lid space, so you can fit a fairly good amount of food into it. The one things I do like, is this Cuisinart will still slice with ease, so if I need to chop a good amount of vegetables I can still get away with getting it out and knocking those out. I don’t want the review to seem all bad, because the machine isn’t, it just has some faults.
This unit comes with a steel blade, which is your basic mixing and chopping blade. There’s also a dough blade, which is made of plastic, and if the stem gets overheated can sometimes stick to the stem, so I tend to actually just use the metal blade if and when I makes doughs with mine. Just makes things a little easier. There’s also three slicing and shredding discs. Those, again, work perfectly for me when I want to slice vegetables for anything, or shred veggies for a coleslaw, or shred cheese too. There’s also a spatula which helps you scoop out whatever you’ve got going on in the bowl that comes in the box. I’ll admit, it’s a bit flimsy, I use my own spatula I have anyway.
One of the reasons I’ve purchased Cuisinart products in the past and continue to today is that it has one of the better available warranties in the business. Which should give you some piece of mind when purchasing one of their products. It has for me. However, with this model, I’ve seen people say that they haven’t been able to obtain repairs or replacement parts, and that getting fixes on this specific model has been sort of a pain to accomplish. I personally haven’t had any problems with mine that necessitated using the warranty but it’s nice to know that it’s there.
Power has never been a problem with this unit. The motor is a thorough one, and it’s covered in the five year warranty so if that doesn’t prove to you that even the company thinks it’s dependable, I don’t think anything will. Again, for slicing, mixing, etc., you shouldn’t ever have a problem with the power itself keeping up with what you want to throw at it.
What Else Are They Saying?
I don’t want the review to sound all bad because I don’t feel like the Cuisinart Pro Custom 11 cup is all bad, and I don’t think it’s the best representation of Cuisinart products as a whole. If it were all bad, I’d have gotten rid of it a long time ago, but it’s still in my arsenal of food processors. It’s just sort of a complicated machine. Some people don’t report really having a problem with it. They never really needed the full capacity and the machine slices, shreds and dices like it’s advertised to do, and for some people that’s good enough. And if it’s for you, then more power to you, this Cuisinart isn’t a bad option. Some of my reservations come from being a long time food processor user and reviewer and also being a fan of Cuisinart, and feeling like in some ways, they just didn’t put their best foot forward with this machine. Again, there are some models in a similar price range from Cuisinart (I believe they’ve released a new model of this unit here as well) that would probably trump this unit pretty quickly. So look around, but if you come back to this model, and like the price and the basic functionality, then you should be happy with the performance.